Crossway Event Management ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website at www.crosswayevents.com or contact us about our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, company name, email address, and phone number submitted via our contact form
- Event details and requirements shared in correspondence
- Technical data such as IP address, browser type, and pages visited (collected automatically via Google Analytics and Microsoft Clarity)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide event management proposals
- Communicate with you about your event requirements
- Improve our website and services through analytics
- Send relevant updates if you have opted in to receive them
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating our website or delivering our services (such as email delivery services), under strict confidentiality agreements.
4. Data Retention
We retain your contact information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for a maximum of 3 years from the date of last contact.
5. Cookies & Analytics
Our website uses cookies and similar tracking technologies via Google Analytics and Microsoft Clarity to understand how visitors use our site. You can control cookie settings through your browser preferences. We do not use cookies for advertising purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: connect@crosswayevents.com
- Phone: +974 7444 9111
- Address: Grand Hamad Street, 970, Zone 6, Doha, Qatar
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.